Privacy Policy
1. Information We Collect
At pennbeechcandleco.com, we collect:
- Personal data (name, address, email)
- Payment information (processed securely)
- Browsing behavior (cookies, IP address)
- Purchase history and preferences
2. How We Use Your Information
Your data helps us:
- Process and fulfill orders
- Improve our products/services
- Personalize your shopping experience
- Prevent fraud and enhance security
- Communicate promotions (with consent)
3. Data Sharing Practices
We may share information with:
- Payment processors (for transaction completion)
- Shipping carriers (for order delivery)
- Service providers (for website operations)
- Legal authorities (when required by law)
4. Your Privacy Rights
You have the right to:
- Access your personal data
- Request corrections
- Delete your information
- Opt-out of marketing
- Restrict processing
- Data portability
5. Cookie Policy
We use:
- Essential cookies (site functionality)
- Performance cookies (analytics)
- Marketing cookies (with consent)
Manage preferences via your browser settings.
6. Data Security Measures
We implement:
- SSL encryption
- Regular security audits
- Access controls
- PCI compliance for payments
7. International Data Transfers
For non-US customers:
- Data may be transferred to US servers
- Protected by standard contractual clauses
- Subject to applicable privacy laws
8. Children’s Privacy
Our services are not intended for:
- Users under 13 years old
- We do not knowingly collect children’s data
9. Data Retention Period
We retain information:
- For active customers: 5 years
- For order records: 7 years (tax compliance)
- For inactive accounts: 3 years
10. Policy Updates
We may modify this policy periodically. Continued use of pennbeechcandleco.com constitutes acceptance. Check our site for the current version.
11. Contact & Complaints
For privacy concerns:
- Visit our Help Center at pennbeechcandleco.com
- You may lodge complaints with relevant data protection authorities